When our client, a global Fortune 50 online retailer, needs a recruitment partner to staff the launch of its large manufacturing sites, its team knows it can count on the New Journey team to get the job done.
This client has extensive expansion plans.
New Journey has served as recruitment partner, providing qualified reliability maintenance engineer candidates across all levels for hundreds of sites throughout the US and Canada for more than five years.
Among the roles New Journey is asked to fill for these launch sites are: maintenance technicians, control system technicians, control system leads, managers and others across all levels. Typically, the reqs are for multiple candidates (40-50), with the client needing them for its critical hire date, often within 4-6 weeks of req release, depending on role and level.
Since the launch sites are located throughout the US and Canada, the team needs to keep its finger on the pulse of talent markets across many varied regions. Challenges are related to population, unemployment rates, location of other industrial manufacturing facilities nearby, and availability of public transportation.
Some of the launch sites are managed directly by the client; others are managed by a third-party company (3P). Each has a recruiting team. When the client launches a site, the volume of new hires can be overwhelming for the recruiting team. That’s when they lean on a staffing provider such as New Journey. Some of the 3Ps lean only on New Journey, because of the relationship we’ve built over the years as well as our success rate at placing quality candidates:
"You guys have done an AMAZING job! I cannot thank you enough for all your help and dedication to this launch – once launch becomes very active again – I am definitely changing strategy hiring large sites to incorporate your team. You guys rock!! Absolutely rock!" – Client Recruiter
Performance of a staffing partner such as New Journey is critical in determining whether the 3P will manage future launch and non-launch sites.
As a preferred supplier through which the client can expect quality candidates within their target deadline, the New Journey team provides prescreening, interviewing and oversight of the on-boarding process, as well as management of standard technical and personality assessments for these individuals.
In addition to successfully staffing multiple launch sites over the years of the relationship, the team also receives maintenance technician, control system, and other roles exclusive to New Journey, which further demonstrates the client’s trust. This allows their recruiters to focus their time on other roles.
For the client, the New Journey team also provides candidate care which starts from the initial contact with the candidate and continues throughout their career.