Genesis10 has received a Best of Staffing Client and a Best of Staffing Employee Award for providing a superior experience for clients and employees. Fewer than 2% of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client Satisfaction. Fewer than 1% earn Best of Staffing for Employee Satisfaction. New Journey is a Genesis10 company.
The recognitions are based entirely on ratings provided by clients and employees.
How clients rate us:
Genesis10 received satisfaction scores of 9 or 10 out of 10 from 95.3% of clients, significantly higher than the industry average of 46%.
Genesis10 received a Net Promoter® Score of 95.3% from clients, significantly higher than the industry average of 31% in 2022.
What our clients are saying:
Nearly 25% of clients rated Genesis10, providing a comprehensive view into the high quality service provided.
How employees rate Genesis10:
Genesis10 received satisfaction scores of 9 or 10 out of 10 from 77.1% of internal employees.
Genesis10 received a Net Promoter® Score of 74.3%, which exceeds the 50% global NPS standard for an "excellent" employee experience rating.
What Genesis10 employees are saying:
More than half of internal employees rated Genesis10, providing a comprehensive view into the high quality experience provided.
View more client and employee testimonials on Genesis10's Profile Page.
“On behalf of Genesis10 CEO Harley Lippman and the leadership team, we are excited to receive two Best of Staffing Awards, one for Clients and one for Employees,” said Glenn Klein, President and CFO at Genesis10. “We couldn’t be more proud of our account managers for providing our clients with such excellent service that Genesis10 received an NPS of 95.3%, a score significantly higher than our competitors, the first year we participate in the program. We appreciate the dedication of our team and the continued support of our clients.”
Eric Gregg, CEO of ClearlyRated which administers the Best of Staffing program said: “The 2023 Best of Staffing winners demonstrate a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders. It is truly an honor to recognize and celebrate their achievements.”
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality.